Membership Policy

MONTHLY MEMBERSHIP BENEFITS:

Classes can be attended at The Shops at Wiregrass and West Meadows Community Park. You may attend classes at other Tampa Bay area locations or locations in other states with pre-approval. Registration Fee includes a new member tote with a level 1 (green) resistance band, some local & national vendor goodies, and a FREE subscription to Tampa Bay Parenting Magazine. Red resistance bands are available for purchase from your instructor for $12.

PAYMENT FOR MONTHLY MEMBERSHIP:

We accept all credit cards. Payment is automatically charged on the 1st of the month. There is a $5/month fee to opt-out of autopay or pay by check. Funds that are denied for any reason will be subject to a re-processing fee. You may manage your account by logging onto: https://fit4mom-newtampa.frontdeskhq.com/

HOLD POLICY:

You may put your membership on hold for a minimum of one month at a time and a maximum of 4 months throughout the calendar year at no charge. We require two weeks written notice to put your account on hold. An end date of your hold must be provided and membership will automatically resume on that date. If you have an unexpected concern, please contact Jenni Crafton at jennicrafton@fit4mom.com.

MEMBERSHIP CHANGES:

Want to step up your game and add more classes? You can upgrade/downgrade your membership without any extra charge. Membership dues will be pro-rated accordingly. Two weeks written notice required.

STAY INFORMED:

You will be added to our e-mail list to receive important updates and receive our monthly newsletter. You can also “like” our Facebook page (www.facebook.com/StrollerStridesNewTampa) to network with other moms, RSVP for events such as Playgroup and Mom’s Night Outs, special events and be aware of any updates for classes including inclement weather locations. If you are not on Facebook, please notify Jenni at jennicrafton@fit4mom.com to join a special email list for important updates about emergency class changes & reminders.

REFER A FRIEND!

Refer new members to Stroller Strides! If they join as a monthly member, you will receive 20% OFF your next month of membership! There is NO LIMIT on how much you can save! Start recruiting! You may request FREE WEEK coupons to pass out from your instructors by emailing jennicrafton@fit4mom.com. Also, ask about our marketing incentives!

STROLLER POLICY:

Children must remain in their stroller throughout class for their safety and the safety of the other moms, with the exception of young babies being removed to be placed in a carrier. Older children will be permitted out to play during our cool down. If you have older, non-stroller aged children attending class, we ask that they walk beside you during the workout and practice awareness of others so no accidents will occur.

LEAVING CLASS EARLY:

If you need to leave class early for any reason, please notify your instructor ahead of time or let them know during class. When you disappear for any reason without letting us know, we worry about you! There may be times where you may need to sit out to change a diaper or feed and that's totally fine! You can always catch up with the class when you are finished. Just try to let the instructor or a friend know so we know to look for you and expect you to rejoin the class.

GOT VISITORS?

Have family or friends in town? Is hubby off of work for the day? Bring them to class FREE of charge! If you have an extended stay guest who will participate longer than one week, they will be subject to a $5 per class charge.

PRICES/POLICY CHANGES:

Pricing and policies are subject to change.

INCLIMENT WEATHER POLICY:

Due to the quick changes in Florida weather, class will be cancelled no sooner than an hour before class, unless extreme weather is forecasted. Class cancellations will always be posted on Facebook in our fan page. If in doubt, call/text your instructor. Jenni 813.244.9251

MEMBER SERVICE:

For any matter pertaining to your membership or if you have a specific concern or issue, please do not hesitate to contact us. Our goal is to make sure you and your children have a great fitness experience with us. We truly appreciate you choosing Stroller Strides and if there is anything we can do, we will be happy to accommodate you! To contact, please call Jenni at 813.244.9251 or you can email us at jennicrafton@fit4mom.com.